Refund Policy — Digistreet Media
1. Overview
At Digistreet Media, customer satisfaction is our priority. This Refund Policy describes the conditions under which refunds are applicable for services or products purchased through our website or partner platforms.
2. Refund Eligibility
- Refund requests must be submitted within 7 days of purchase.
- The service or product must not have been fully delivered, used, or customized beyond recovery.
- Valid proof of purchase, such as an invoice or payment receipt, is required.
3. How to Request a Refund
To initiate a refund, please email us at support@digistreetmedia.xyz with your order details and reason for the request. Our support team will review your case and get back to you with the next steps.
4. Non-Refundable Cases
- Digital or downloadable products that have been accessed or delivered.
- Customized, personalized, or design-based projects once approved for production.
- Marketing, SEO, PPC, or development services already initiated or completed.
5. Processing Time
Once approved, refunds will be processed within 7–10 business days. The actual time for the refund to appear in your account may vary based on your bank or payment method.
6. Contact Us
If you have any questions or need help regarding refunds, please reach out to us:
Email: support@digistreetmedia.xyz
Address: WZ 62 B Second Floor Back side Flat No 204 Som Bazar Raod Om Vihar Phase III Uttam Nagar West Delhi DELHI 110059
This Refund Policy may be updated periodically. The latest version will always be available on our website.